Customer Service

After Hour Emergencies


For water leaks, broken traffic signals, sewer leaks or similar emergencies please dial 831-471-1151.

Report a Problem


Phone: 831-768-3133
  • Monday - Friday
    8 a.m. - 4:30 p.m.
Report a Problem Online (Non-Emergency)

Customer Service can help you with the following:
  • Abandoned Vehicles
  • Conservation Rebates
  • Graffiti
  • Potholes
  • Public Works Hazards
  • Recycling Information
  • Sewer Leaks
  • Solid Waste Service
  • Storm Drains
  • Street Lights
  • Street Signs
  • Traffic Lights
  • Water leaks
  • Water Meter Information
  1. Installation of Green Bike Lanes

    Green bike lanes will be installed beginning Monday 10/14 and continue through 10/18. And on what streets will they be installed?...... Read on...
  2. UPDATE: 10/10/19 - Roache Road Sanitary Sewer Replacement

    Read the latest update on the Roache Road Sanitary Sewer Replacement Project. Learn more about the project on Roache Rd.
  3. Watsonville Receives Grant for Slough Restoration Work

    The Watsonville project will restore one acre of native habitat and enhance wetlands along Struve Slough. Read on...
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