Customer Service

After Hour Emergencies


For water leaks, broken traffic signals, sewer leaks or similar emergencies please dial 831-471-1151.

Report a Problem


Phone: 831-768-3133
  • Monday - Friday
    8 a.m. - 4:30 p.m.
Report a Problem Online (Non-Emergency)

Customer Service can help you with the following:
  • Abandoned Vehicles
  • Conservation Rebates
  • Graffiti
  • Potholes
  • Public Works Hazards
  • Recycling Information
  • Sewer Leaks
  • Solid Waste Service
  • Storm Drains
  • Street Lights
  • Street Signs
  • Traffic Lights
  • Water leaks
  • Water Meter Information
  1. Changes to Garbage Services - Holiday Schedule

    Our garbage collection services will be different this year. Please continue reading to see our 2020 Holiday Service Schedule. Read on...
  2. Tell us how you see Watsonville in 10 years. Take the Climate Survey!

    We need your vote to determine which strategies will have the most community support to protect and prepare us from the impacts of global warming. Read on...
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