Customer Service

After Hour Emergencies


For water leaks, broken traffic signals, sewer leaks or similar emergencies please dial 831-471-1151.

Report a Problem


Phone: 831-768-3133
  • Monday - Friday
    8 a.m. - 4:30 p.m.
Report a Problem Online (Non-Emergency)

Customer Service can help you with the following:
  • Abandoned Vehicles
  • Conservation Rebates
  • Graffiti
  • Potholes
  • Public Works Hazards
  • Recycling Information
  • Sewer Leaks
  • Solid Waste Service
  • Storm Drains
  • Street Lights
  • Street Signs
  • Traffic Lights
  • Water leaks
  • Water Meter Information
  1. Update - Roache Road Sewer Replacement Project

    Progress continues on the Roache road Sewer Replacement Project. Read the complete update for this project. Read on...
  2. LOCAL HAZARD MITIGATION PLAN

    Have you ever wondered how prepared are you for a natural disaster? Read on...
  3. Vision Zero Action Plan 2019

    Review the most updated Vision Zero Action Plan and give us your feedback. Feedback/comments will be accepted until December 20, 2019. Read on...
View All