Customer Service

After Hour Emergencies


For water leaks, broken traffic signals, sewer leaks or similar emergencies please dial 831-471-1151.

Report a Problem


Phone: 831-768-3133
  • Monday - Friday
    8 a.m. - 4:30 p.m.
Report a Problem Online (Non-Emergency)

Customer Service can help you with the following:
  • Abandoned Vehicles
  • Conservation Rebates
  • Graffiti
  • Potholes
  • Public Works Hazards
  • Recycling Information
  • Sewer Leaks
  • Solid Waste Service
  • Storm Drains
  • Street Lights
  • Street Signs
  • Traffic Lights
  • Water leaks
  • Water Meter Information
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    Our Public Works & Utility Department is providing this important information about COVID-19 as it relates to your drinking water to provide clarity to our customers. Residents can continue to use and drink water from their tap as usual. Read on...
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