Welcome to the City of Watsonville’s

Public Works & Utilities’ Customer Service Division

Our goal is to provide our customers with courteous and professional customer service.

LOCATION
320 Harvest Dr.
 
OFFICE HOURS
Monday-Thursday
8:00 a.m.-5:30 p.m.
320 Harvest Dr.
Fridays
Office is Closed
By phone only 8:30 a.m.-4:30 p.m.
768-3133
 
 AFTER HOUR EMERGENCIES
For water leaks, broken traffic signals, sewer leaks or similar emergencies please dial 831. 471.1151
 
TO REPORT A PROBLEM: Monday-Friday
768.3133
Monday-Thursday from 8:00 a.m.-5:30 p.m. or Fridays from 8:30 a.m.-4:30 p.m. 
 
TO REPORT A PROBLEM ONLINE (non-emergency)
 
Customer Service can help you with the following:
  • Solid Waste Service
  • Recycling Information
  • Water leaks
  • Water Meter Information
  • Sewer Leaks
  • Storm Drains
  • Potholes
  • Street Lights
  • Traffic Lights
  • Abandoned Vehicles
  • Conservation Rebates
  • Graffiti
  • Street Signs
  • Public Works Hazards