Welcome to the City of Watsonville’s
Public Works & Utilities’ Customer Service Division
Our goal is to provide our customers with courteous and professional customer service.
LOCATION 320 Harvest Dr. OFFICE HOURS Monday-Thursday 8:00 a.m.-5:30 p.m. 320 Harvest Dr. Fridays Office is Closed By phone only 8:30 a.m.-4:30 p.m. 768-3133 AFTER HOUR EMERGENCIES For water leaks, broken traffic signals, sewer leaks or similar emergencies please dial 831. 471.1151 TO REPORT A PROBLEM: Monday-Friday 768.3133 Monday-Thursday from 8:00 a.m.-5:30 p.m. or Fridays from 8:30 a.m.-4:30 p.m. TO REPORT A PROBLEM ONLINE (non-emergency) Customer Service can help you with the following:- Solid Waste Service
- Recycling Information
- Water leaks
- Water Meter Information
- Sewer Leaks
- Storm Drains
- Potholes
- Street Lights
- Traffic Lights
- Abandoned Vehicles
- Conservation Rebates
- Graffiti
- Street Signs
- Public Works Hazards


