Find the right person to talk to at the City with this extensive list of city phone numbers. You can also interact with us by using our Contact Us form located here.

Department

Telephone

Airport (831) 768-3575
Animal Shelter (831) 454-7303
City Attorney (831) 768-3030
City Clerk (831) 768-3040
TDD Only (831) 763-4075
City Council and Mayor (831) 768-3008
City Manager (831) 768-3010
Community Development Department
Building and Planning (831) 768-3050
Building Inspections (831) 768-3060
Disaster Information and Updates (831) 768-3038
Equipment Maintenance and Vehicles (831) 768-3153
Flood Information (831) 768-3038
Finance Department (831) 768-3455
Accounts Payable (831) 768-3462
Accounts Receivable and Leases (831) 768-3450
Billing Questions
Utilities – Garbage, Sewer and Water (831) 768-3455
Business Licenses (831) 768-3450
Purchasing (831) 768-3461
Fire Department
Emergency Calls Only Dial 911
Non Emergency-response needed (831) 471-1170
Administration (831) 768-3200
Garbage-Recycling
Billing Inquiries (831) 768-3455
City Landfill (831) 768-3131
Container Replacement and Repairs (831) 768-3133
County Landfill – Buena Vista Rd. (County) (831) 454-2430
Drop Box Service (831) 768-3133
Education Programs and Tours (831) 768-3100
Environmental and Science Workshop (831) 768-3256
Household Hazardous Waste Disposal (831) 763-3133
Missed Pickup – Garbage and Recycling (831) 768-3133
New Service or Change of Service (831) 768-3455
Oil Recycle Containers (831) 768-3133
Waste and Recycling Drop-Off – Garbage, Recyclables, and Yard Waste (831) 768-3133
Recycling Information (831) 768-3133
Yard Waste Recycling and Compost Bins (831) 768-3133
Graffiti and Shopping Cart Removal (831) 768-3133
Housing and Economic Development
Information (831) 768-3080
Library
Main Branch, 275 Main St. (831) 768-3400
Administration (831) 768-3406
Computer/Homework Center (831) 768-3400
Information (831) 768-3404
Literacy Center, 275 Main St. (831) 768-3410
Reference (831) 768-3404
TDD Only (831) 773-4076
Freedom Branch, 2021 Freedom Blvd. (831) 768-3420
Parks and Community Services
Administration (831) 768-3240
Parks Division (831) 768-3150
Neighborhood Services Division (831) 763-5678
Recreation Division (831) 768-3240
Callaghan Park (831) 728-6084
G.H.W.R. Youth Center (831) 768-3240
Marinovich Park Community Center (831) 768-3250
Ramsay Park Family Center (831) 768-3270
Special Events Hotline (831) 768-3267
Personnel (831) 768-3020
Job Line (831) 768-3025
Police
Emergency – 24 Hour Service Dial 911
or (831)471-1170
Non-Emergency – Police Officer Needed (831) 471-1151
Administration (831) 768-3300
Booking – Jail Inquires – Wait 3 Hours After Arrest (831) 454-2420
Community Requests and Services – Officer Speakers, Ride Along (831) 768-3320
Crime Prevention (831) 768-3320
Crime Statistics (831) 768-3398
Crime Tip Anonymous – Recording – 24 Hour Service (831) 728-3544
Internal Affairs (831) 768-3350
Investigations (831) 768-3350
Juevenile Services (831) 768-3350
Narcotics – Santa Cruz County Narcotics Enforcement Team (831) 688-0615
Patrol Division – Watch Commander (831) 768-3320
Parking Citation Inquires – No Charge to Calling Party (800) 281-7275
Permits – Taxi & Tow (831) 768-3380
Permits – Garage Sale (831) 768-3370
Permits – All Others (831) 768-3381
Police Activities League – PAL (831) 763-4146
Police Chief’s Office – Administration (831) 768-3300
Property – Evidence (831) 768-3390
Records-Police Reports (831) 768-3370
Registrants (831) 728-3350
Public Works
Administration (831) 768-3100
Engineering Services and Construction Inspections (831) 768-3100
Sidewalk Repair (831) 768-3100
Streetlight and Traffic Signal Repair (831) 768-3133
Street Sweeping (831) 768-3133
Sewer – Wastewater
Sewer Problems (8 a.m. – 4 p.m.) (831) 768-3133
Sewer Problems After Hours (831) 471-1151
Wastewater Treatment Plant (831) 768-3170
Water
Billing Inquiries, New Service Sign-Ups and Disconnects (831) 768-3455
Customer Service (831) 768-3133
After Hours Water Leaks (831) 471-1151
Water Conservation – Rebates (831) 768-3133
Water Construction – Hydrant Meters (831) 768-3133
Water Pollution Control (831) 768-3173